We are very proud of the high quality of both our products and customer service.

Unfortunately, it is a fact of life that once in a while dissatisfaction may occur due to circumstances beyond our control. It is always our intention to resolve any such dissatisfaction promptly, courteously, and to the customer's satisfaction. We are unable to accept returns on already opened foodstuffs, but we will handle merchandise returns on an individual basis. Should a return be required, it must be sent back within three (3) business days of its original receipt by the customer.

In the event damage occurs to the merchandise in shipment, please promptly contactour customer service department for further instructions. Notification of damage must be done within three business days of receipt by the customer.

On occasions a particular item that you have ordered may be out of stock. When this occurs, the available products will be shipped immediately. We will notify you by EMail of products not in stock and if they have been back ordered for you. Due to the wide range of specialty supppliers we utilize to keep us provided with these specialty high end imported products,, it is not always possible to automatically back order items for you. If we were unable to back order the item(s), please check back on our site for availability.

It is always our goal to maintain the privacy and the confidentiality of your transactions, including your credit card and personal information as well as your EMail address. We never release your information to others, and guarantee not to use it for purposes other than those originally intended.

We always strive to make your shopping experiences at all of our web sites a pleasant one!

Sincerely Yours

Eurotrade, LLC,
1139 Engle Molers Rd
Harpers Ferry, WV 25425

Your one stop source for a taste of the finer things in life